Impresii turisti

Very poor food for a 5 star resort, only a 3 star hotel serves this food, very few food choices, during lunch time the main restaurant had only 5-6 choices, I have never seen worse food than this resort, dinner had endless queues, and if you didn't go to eat at the beginning of dinner when the restaurant opened, you only found food left by others, very disappointed. they dismantled the umbrellas in the sea, we were sunbathing even though the hotel was full of tourists. We had to make a choice as if we had gone to that resort out of necessity and not as tourists. We were also very disappointed with this part. the place where we went to the beach was very small, and when it was full, the sea was very dirty. We had to go to the Granada Luxurri part of the resort which was nearby. the smell was very bad by the sea. the water collected in pools from the showers and there was no place to pour it and it gave off a very bad smell. Shame on such a resort. We had reserved 6 rooms, as soon as we arrived we completed the procedures for filling out the documents, everything went very well, then they handed us the rooms, all the rooms were handed to us on the ground floor, no air conditioning, no balcony, no windows, the air was stuffy, and the rooms smelled bad, 4 family members immediately went to the reception and complained about the rooms not meeting the standards of a hotel. and they gave us rooms on the upper floors, in the afternoon my brother and I went to change rooms, it was impossible to stay in those rooms, as if we were in a prison, not in a hotel room, that night they did not change our rooms, and they took a note, they told us that the next morning they would change our rooms, and that is what happened, after several room changes they finally gave us a room that we could spend our holidays in (we were 10 nights, imagine a very good group from an economic point of view, 6 rooms,, the hotel is dominated by chaos, noise, In Room 1009, a very expensive gold ring was stolen from us. We immediately filed a complaint with the hotel manager. they immediately went to the cleaning lady and asked her to hand over the stolen ring. We argued a lot with the cleaning lady. She claimed that we had dropped the ring on the sheets that she had changed. Of course, this was a big lie. after a heated argument, she handed over the ring, but it was a serious psychological blow for us. Very old hotel, very dirty hotel, very bad food, chaos in the hotel, it seemed like you were on the noisy and unhygienic beaches of third countries (maximum 2 star hotel). the beach was a very small bay and when everyone entered the sea it was impossible, the sea was very dirty, before going to the beach there was no place to pour the shower water, which created a bad smell.

serile de a la carte nu au fost ok deoarece atAt copilul cAt și adulții ne am simțit rău după. Masa copiilor nu e diversificata deloc, aceleași chestii in fiecare seara .

Rezervare sejur 1-3.11.2025=3 nopți (2+1) dbl twin sup.cu mic dejun+cina.La recepție ni s-a prezentat un cont valoric insuficient de mic pentru 3 persoane,in comparație cu preturile prezentate la restaurantul hotelului.La sfarșitul rezervării,la recepția hotelului ni s-a cerut toată valoarea serviciilor de masă.La cerința de a verifica,s-a precizat ca se verifică neconcordanța.Dupa așteptare ni s-a precizat să mai achităm o sumă de 310 lei,pe care am achitat-o, fără a primi un document legal pentru această sumă și modul de calcul, justificand că durează inregistrarea, pană se va elibera.Nu a existat elucidare corectă in aceste servicii.

nu este cazul

Clima prea puternică in restaurant

Nu este cazul

Patul suplimentar (pliabil) pentru a treia persoană matură prea mic și neadecvat confortului din cameră 4*.

camerista, nu a schimbat lenjeria, 2 zile nu a completat minibarul

Nimic negativ

aspecte punctuale, care nu au afectat calitatea sejurului: nu am putut regla temperatura; cada cam ingustă.

hotel foarte vechi, fiul meu s-a intors cu o indigestie foarte urata

Se pot imbunatatii conditiile de sedere, mobilierul, piscina.

De departe cea mai cumplita cazare avuta vreodata. Picase varul de pe pereti, erau laturi si de cate un metru lungime cu varul cazut, gresia era sparta in nenumarate locuri (nu doar crapata, ci avea efectiv gauri in ea), camera a avut furnici atat pe terasa cat si in interior, mobila extrem de veche (minim 30 ani), stricata. Daca aveati o sectiune de poze as fi facut upload aici sa va dati seama de dezastru, ca am facut fotografii.

mic dejun sărac și cu produse "low price"

camera mica iar micul dejun saracacios

Este un hotel destul de vechi, nerecomandat pretentiosilor.

Sa spun doar lipsa balonului

Nu era televizor in camera.

Din pacate serviciile au lasat de dorit. am primit un alt tip de camera decat ceea ce am platit. am primit o camera dubla in corpul B fata de camera dubla deluxe in corpul a. Curatenia se face superficial. am gasit ambalaje in halatele de baie ceea ce inseamna ca nu s-au schimbat de la o serie de turisti la alta. In camera am gasit un purice care ne-a cam ciuruit. De aceea am plecat cu o zi mai devreme decat am planificat.

teren de tenis in conditii precare, terasa restaurant prea mica, camera cam invechita dar in general ok

Minusuri nesemnificative!

Nu exista

baza de tratament dezorganizata, lipsa pliante informative ptr turisti, frig ptr tratament

Se strangeau prosoapele lasate pe sezlonguri in mod selectiv. Mie mi l-au luat dimineata cat m-am dus sa imi iau o cafea si le-am aratat cel putin altele 15 nesupravegheate de care nu se atinsesera pentru ca probabil ii stiau deja pe cei care stateau pe ele si luasera tips de la ei, eu de abia venisem. Dar am discutat cu managerul de la piscina si s-a rezolvat de a doua zi situatia.